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new sim

  • December 2, 2024
  • 1 reply
  • 71 views

JonMaw
Community Member

Hi, I have tried to get a new sim only plan for my son but each time I try to buy it, I keep getting that the purchase has been unsuccessful. 

1 reply

Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • December 4, 2024

​Hi ​@JonMaw 

I’m sorry to hear that, I’d recommend against making multiple orders in quick succession, if this is failing due to a credit check then you may be damaging your credit score and if this is attempted multiple times we may assume this as a fraud attempt and stop you from purchasing anything with those details.​

Tom​