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new sim

  • July 7, 2026
  • 1 reply
  • 2 views
M
Community Member

Ordered a new phone contract. Phone received.

Got temporary Tel number ( REMOVED )

Switching today at 10.15. never sent activation details for esim so can't set up phone. I need a QR code or activation code. Please can you help?

Thank you

    1 reply

    M
    iD Mobile Employee
    Forum|alt.badge.img+8
    • Michael Z
    • iD Mobile Employee
    • July 8, 2026

    Hi ​@Mummypanther 

     

    You'll need to contact our Live Chat team so they can arrange and send you an eSIM.

    You can reach them here: https://www.idmobile.co.uk/live-chat

     

    -Michael Z

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