New sim, new app, porting in old number | iD Mobile Community
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New sim, new app, porting in old number

  • July 5, 2024
  • 3 replies
  • 163 views

Hi everyone. I have just joined ID mobile. Requested the PAC, completed the request online for today, downloaded the app, and joine this community. Fingers crossed I will receive the text and change by this evening but will this change happen in APP as well, or do I have to re-register both with ID and the community? Many thanks!

Best answer by andewhite

The iD app can take a few days before it recognises your iD mobile number changed to the number you wanted to keep, @CBT55.

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3 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • July 5, 2024

The iD app can take a few days before it recognises your iD mobile number changed to the number you wanted to keep, @CBT55.


  • Author
  • New Contributor
  • July 5, 2024

Many thanks for your help.


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • July 17, 2024

Hey there @CBT55, welcome to Community!

 

We hope that @andewhite kind advice was able to help!

 

If not, please do let us know :)

 

Thanks,

Tyler