Hi phone was was involved in an “incident “ with the sea . The phone lost .
Please could you send out a replacement sim .
Many thanks Ivan
Hi phone was was involved in an “incident “ with the sea . The phone lost .
Please could you send out a replacement sim .
Many thanks Ivan
Best answer by WelshPaul
Hi
You can request a replacement sim card by speaking to an agent via live chat here:
https://www.idmobile.co.uk/live-chat
Click on the “Launch live chat” button and enter your information. Once you're connected to the ID Mobile chatbot type the word “Agent” and select “Customer Service” option and you will be connected to a live agent.
Alternatively if you’d rather wait, a member of the ID Mobile team will be along soon to help.
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