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new sim switch, picked wrong package

  • September 25, 2024
  • 1 reply
  • 14 views

ive just swiched to id mobike sim only, i want to change to a chesper sim can i do this oenalty free after jyst switching

Best answer by Kash

Hi @Mandajane,

Welcome to the Community!

Is it a 30 day rolling contract or a 12/24 month SIM?

If it’s a 30 day rolling contract you can change your plan every 30 days.

Alternatively you will need to return the contract and purchase the deal that you want.

The new deal will be subject to another credit check.

 

Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • Answer
  • October 1, 2024

Hi @Mandajane,

Welcome to the Community!

Is it a 30 day rolling contract or a 12/24 month SIM?

If it’s a 30 day rolling contract you can change your plan every 30 days.

Alternatively you will need to return the contract and purchase the deal that you want.

The new deal will be subject to another credit check.

 

Kash