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New to ID movile cannot log in online or in app

  • October 18, 2024
  • 1 reply
  • 23 views

ID mobile does not recognise my mobile number, surname and dob in the sign in page of both the website and the app.

 

States information does not match your records.

Best answer by Kash

Hi @JohnLoach,

Welcome to the Community!

The link below may assist you further with your query.

 

If you require further assistance, please let us know.

 

​​​​​​​Kash

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1 reply

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • Answer
  • October 21, 2024

Hi @JohnLoach,

Welcome to the Community!

The link below may assist you further with your query.

 

If you require further assistance, please let us know.

 

​​​​​​​Kash