I dont have connection at all
Email me please
Have you tried restarting the phone with your iD SIM, @Maksymyuk?
Whereabouts is this happening? In one location, or everywhere?
Does your iD SIM work properly in a different phone?
Hello @Maksymyuk
Thank you for getting in touch.
We are sorry to hear you are experiencing issues with the service.
Can you please confirm the following?
Example postcodes of where you experience issuesAre you connecting via 4G or 5G (if both please confirm) What is your handset make/model
Are calls/texts and data all impacted?
Thanks,
Natalie
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