I have sent my old phone off for trade in over two weeks again and have not heard anything back from Id or Curry’s despite Royal Mail notifying me the phone was received two days later. Has anyone got any information on who to contact?
Solved
No contact following trade in
Best answer by Kash M
Hi
Welcome to the Community!
I know that the team are very busy due to the festive period coming up.
It may take a little longer than usual for the team to update you.
If you don’t have an update, it may be worth sending a chase up email.
Kash
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