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no international calls possible.


no international calls possible from my SIM card.

On my sim all unlimited....

3 replies

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • June 24, 2024

Hi @Marcin Bratek 

 

Sorry to hear this, what country are you calling from and what country are you calling to?

 

Is the number you’re calling a normal, personal number?

 

Are they able to call you? Have you been able to call them before?

 

Tom


  • Author
  • New
 Contributor
  • 1 reply
  • June 24, 2024

Calls from UK to Poland.

Its normal personal number

I can't make calls from my number but I can be reached at this number


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8408 replies
  • July 8, 2024

Hi @Marcin Bratek 

 

Calls from the UK to Poland would be chargeable, please ensure that your bill cap is high enough to support such charges.

 

For more information on charges, please see the below;

 

https://www.idmobile.co.uk/help-and-advice/international-and-roaming-charges

 

Tom