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no internet connection

  • April 25, 2025
  • 4 replies
  • 117 views
G
New Contributor

Hello there

I have not been able to access internet the past two days.

ERROR MESSAGE ON MAIL READS: POSIX 50

I have reset network, reset phone and followed all suggestions

Help please

Best answer by WelshPaul

Hello there

I have not been able to access internet the past two days.

ERROR MESSAGE ON MAIL READS: POSIX 50

POSIX 50 is returned when you have no data connection… What phone do you have? iPhone??

Settings > Mobile Service > Mobile Data = On

Mobile Data Options:

  • Data Roaming = Off
  • Voice & Data = 5G Auto
  • Data Mode = Standard

 

    4 replies

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • April 25, 2025

    Hey there ​@georgem2351, we’re sorry to hear that.

     

    What phone do you have please?

     

    How long has this been an issue for?

     

    What’s the full postcode you’re having issues in?

     

    Thanks,

    Tyler

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
    WelshPaul
    Platinum 
Contributor
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    • WelshPaul
    • Platinum 
Contributor
    • Answer
    • April 25, 2025

    Hello there

    I have not been able to access internet the past two days.

    ERROR MESSAGE ON MAIL READS: POSIX 50

    POSIX 50 is returned when you have no data connection… What phone do you have? iPhone??

    Settings > Mobile Service > Mobile Data = On

    Mobile Data Options:

    • Data Roaming = Off
    • Voice & Data = 5G Auto
    • Data Mode = Standard

     

    I have no affiliation whatsoever with iD Mobile or any subsidiary companies. Comments posted are entirely of my own opinion. Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
      G
      New Contributor
      • georgem2351
      • Author
      • New Contributor
      • April 26, 2025

      Hello there.

      In reply to your questions

      I have a i-phone 11

      Issues started on Thursday 24th April

      Postcode: ME8 9EU

      Tyler C
      iD Mobile Employee
      Forum|alt.badge.img+24
      • Tyler C
      • iD Mobile Employee
      • April 27, 2025

      Hey there ​@georgem2351, have you tried the above advice sent by ​@WelshPaul?

       

      Thanks,

      Tyler

      Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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