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no internet connection

  • April 25, 2025
  • 4 replies
  • 109 views

Hello there

I have not been able to access internet the past two days.

ERROR MESSAGE ON MAIL READS: POSIX 50

I have reset network, reset phone and followed all suggestions

Help please

Best answer by WelshPaul

Hello there

I have not been able to access internet the past two days.

ERROR MESSAGE ON MAIL READS: POSIX 50

POSIX 50 is returned when you have no data connection… What phone do you have? iPhone??

Settings > Mobile Service > Mobile Data = On

Mobile Data Options:

  • Data Roaming = Off
  • Voice & Data = 5G Auto
  • Data Mode = Standard

 

4 replies

Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • April 25, 2025

Hey there ​@georgem2351, we’re sorry to hear that.

 

What phone do you have please?

 

How long has this been an issue for?

 

What’s the full postcode you’re having issues in?

 

Thanks,

Tyler


WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • Answer
  • April 25, 2025

Hello there

I have not been able to access internet the past two days.

ERROR MESSAGE ON MAIL READS: POSIX 50

POSIX 50 is returned when you have no data connection… What phone do you have? iPhone??

Settings > Mobile Service > Mobile Data = On

Mobile Data Options:

  • Data Roaming = Off
  • Voice & Data = 5G Auto
  • Data Mode = Standard

 


  • Author
  • New Contributor
  • April 26, 2025

Hello there.

In reply to your questions

I have a i-phone 11

Issues started on Thursday 24th April

Postcode: ME8 9EU


Tyler C
iD Mobile Employee
Forum|alt.badge.img+24
  • iD Mobile Employee
  • April 27, 2025

Hey there ​@georgem2351, have you tried the above advice sent by ​@WelshPaul?

 

Thanks,

Tyler