no mobile data this weekend despite string 4g signal | iD Mobile Community
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Question

no mobile data this weekend despite string 4g signal

  • July 13, 2025
  • 6 replies
  • 36 views

I’ve had no mobile data coverage the last two days (12th-13th July) despite a strong 4G signal in multiple locations - including LA11 6EN, LA5 0SW, LA12 8AT. All these locations show good outdoor coverage so I’m a little confused. I’m new to ID Mobile - is this normal? I need a reasonably reliable signal.

6 replies

Mark Uttley
New Contributor
  • New Contributor
  • July 13, 2025

I've had exactly the same for months now


  • Author
  • New Contributor
  • July 13, 2025

I collected the locations  - 2 of the 3 postcodes are showing that the network is down for unplanned maintenance. 1 of the 3 is reported as network congestion problems. Does anyone know, does this happen a lot?


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • July 14, 2025

Hi ​@phild123 

 

Sorry to hear this, are the issues only in these areas?

 

If you go further away from these areas, how is signal?

 

Tom


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • July 14, 2025

Hi ​@Mark Uttley 

 

Sorry to hear this, in the same locations that ​@phild123 mentioned or somewhere else?

 

Tom


  • Author
  • New Contributor
  • July 15, 2025

Thanks Tom, no there was no signal in or around any of these postcode areas.


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • July 15, 2025

Have you tried your SIM in another handset perhaps ​@phild123 ?