i have recently upgraded to a sim only deal and since i have done this i have no network. ive been told to change the sim but don't wnt to have to do this.
Solved
no network
Best answer by Tyler
Hey there
Sometimes when changing plan, a new SIM card can become activated and will be posted out to you, meaning your old SIM card would stop working, as the new one takes over.
Therefore, you should’ve received this new SIM card now, and you’ll need to use this one. If this isn’t the issue, or you’ve not received it yet, please do let us know via live-chat for the quickest response:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
This topic has been closed for replies.
The SIM works now on WiFi. It's the same SIM we have always had but since I changed the contract we don't get network.
+26The handset will work with Wi-Fi whether or not the SIM is in the phone. You don’t need a SIM to use Wi-Fi.
Sounds like your iD account wasn’t setup properly when you changed your iD plan,
+24Hey there
Sometimes when changing plan, a new SIM card can become activated and will be posted out to you, meaning your old SIM card would stop working, as the new one takes over.
Therefore, you should’ve received this new SIM card now, and you’ll need to use this one. If this isn’t the issue, or you’ve not received it yet, please do let us know via live-chat for the quickest response:
https://www.idmobile.co.uk/live-chat
Thank you,
Tyler
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