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no network

  • October 14, 2024
  • 5 replies
  • 64 views

  • New
 Contributor
  • 3 replies

Just got off the Dover ferry and no network, no internet nowt. Got an iPhone 15. Any ideas please?

Best answer by andewhite

Have you tried a NETWORK RESET on the iPhone with your iD SIM, @Bim68

The iOS user guide explains the reset procedures for iPhone devices.

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5 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12459 replies
  • Answer
  • October 14, 2024

Have you tried a NETWORK RESET on the iPhone with your iD SIM, @Bim68

The iOS user guide explains the reset procedures for iPhone devices.


  • Author
  • New
 Contributor
  • 3 replies
  • October 15, 2024

Not tried it but will now. Thanx


Lauren K
iD Mobile Employee
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  • iD Mobile Employee
  • 479 replies
  • October 18, 2024

Hi @Bim68, please let us know if you’re still having issues with this and we’d be happy to help further.

-Lauren


  • Author
  • New
 Contributor
  • 3 replies
  • October 18, 2024

I haven’t been able to get to internet properly but will try tonight thx


Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • 8193 replies
  • October 21, 2024

Hi @Bim68,

Just checking if you require further assistance with this?

 

Kash