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no network

  • January 23, 2025
  • 1 reply
  • 54 views

Mary Ridley
New
 Contributor

Why has the network been down now since 1 pm now 9.15 and no explanation of what the problem is

1 reply

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  • iD Mobile Employee
  • 2215 replies
  • January 24, 2025

Hello ​@Mary Ridley 

 

Thank you for reaching out to us here on the community. 

 

We're aware of a network wide issue affecting services, unfortunately we do not have a time frame of when this will be resolved.

We apologise for any inconvenience caused and want to assure you this is high priority and our team are working hard to get this repaired as quickly as possible.

 

All updates for the issue will be available to view here

 

Thanks, 

 

Nat