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No Network coverage for calls

  • January 23, 2025
  • 3 replies
  • 86 views

In Norfolk cant make or recieve calls data is fine but so annoying any ideas anyone? 

3 replies

andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • January 23, 2025

This community article might have some clues, ​@Busmancarl


  • Helpful Contributor
  • January 23, 2025

Nationwide problem with Three (and ID mobile uses their network too)

 

 


Tyler C
iD Mobile Employee
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  • iD Mobile Employee
  • January 24, 2025

Hey there ​@Busmancarl, we're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

 

Updates can be found here:

 

https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

 

Thank you,

Tyler