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No Network coverage for calls

  • January 23, 2025
  • 3 replies
  • 76 views
B
Community Member

In Norfolk cant make or recieve calls data is fine but so annoying any ideas anyone? 

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    3 people like this
    • P
      pbreathen
    • J
      Jenben
    • D
      dcartley

    3 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • 12344 replies
    • January 23, 2025

    This community article might have some clues, ​@Busmancarl. 

    Forum member (non-iD).
    M
    Helpful
 Contributor
    • minada
    • Helpful
 Contributor
    • 17 replies
    • January 23, 2025

    Nationwide problem with Three (and ID mobile uses their network too)

     

     

    Tyler
    iD Mobile Employee
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    • Tyler
    • iD Mobile Employee
    • 4127 replies
    • January 24, 2025

    Hey there ​@Busmancarl, we're aware of a network wide issue that was affecting services, and we believe this has now improved for most customers, so please restart your phone and attempt to call. We sincerely apologise for any inconvenience caused, and really appreciate your patience.

     

    Updates can be found here:

     

    https://community.idmobile.co.uk/contacting-id-183/we-are-aware-that-some-customers-are-experiencing-issues-making-and-receiving-calls-72269

     

    Thank you,

    Tyler

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