Question

no network since yesterday 4pm

  • 10 February 2024
  • 4 replies
  • 43 views
Maggiwilli
Rank
Userlevel 1

No network since 4pm last night. My network coverage has no fault.  reset phone, switch phone on/off, swooped SIM from 1 to 2. Tried different phone. Bill up to date. Any advice ? 

4 replies

Tom
Rank
Userlevel 7
Badge +4

Hi @Maggiwilli 

 

Hey there, we're very sorry for any disruption, we are aware of the issue/outage and we are currently working on this as a high priority. We hope to have this resolved as soon as possible. Thank you for your patience with us.

 

 

Tom

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.
Ann Gardiner
Rank
Userlevel 1

I have been unable to connect to the network all morning.  When will this be resolved

JoeKing
Rank
Userlevel 4

Yes here we go again after getting my service reinstated for a few short period of time today 12 February 2024 all services knocked out yet again 😤

Friday to Monday yet another waiting game

Android OS 14 - Nothing Phone 2, (Samsung Galaxy S 20 Ultra 5G Android 13) Here to help, I do have a life. 😉
Kash
Rank
Userlevel 7
Badge +7

Hi @JoeKing,

Just checking if you are still having issues?

We are aware that the issue is fixed but some customers are having issues with calls on 3G.

If you are still having issues, please let us know.

 

Kash

I hope I was able to help you with your question. If my answer resolved your issue, then please mark my answer as ‘Most Helpful’ using the button below the message with the answer.

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