no network since yesterday 4pm

  • 10 February 2024
  • 4 replies

Userlevel 1

No network since 4pm last night. My network coverage has no fault.  reset phone, switch phone on/off, swooped SIM from 1 to 2. Tried different phone. Bill up to date. Any advice ? 


Best answer by Tom 12 February 2024, 13:26

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4 replies

Userlevel 7
Badge +6

Hi @Maggiwilli 


Hey there, we're very sorry for any disruption, we are aware of the issue/outage and we are currently working on this as a high priority. We hope to have this resolved as soon as possible. Thank you for your patience with us.




Userlevel 1

I have been unable to connect to the network all morning.  When will this be resolved

Userlevel 3

Yes here we go again after getting my service reinstated for a few short period of time today 12 February 2024 all services knocked out yet again 😤

Friday to Monday yet another waiting game

Userlevel 7
Badge +7

Hi @JoeKing,

Just checking if you are still having issues?

We are aware that the issue is fixed but some customers are having issues with calls on 3G.

If you are still having issues, please let us know.