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no new number yet.

Sydh
New
 Contributor
  • Sydh
  • New
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  • 1 reply

I have just joined but I have not received the new number which is required to PAC to my old number. How long does it take? The account is complete.

Best answer by andewhite

Okay @Sydh, if you pop your new iD SIM into a handset, and then call / text a friend / family member, they should be able to see your new number, and report back with the number. 

A new iD SIM is delivered ready to use (i.e. activated).

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    andewhite
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    • andewhite
    • Platinum 
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    • 12459 replies
    • Answer
    • June 25, 2024

    Okay @Sydh, if you pop your new iD SIM into a handset, and then call / text a friend / family member, they should be able to see your new number, and report back with the number. 

    A new iD SIM is delivered ready to use (i.e. activated).

    Forum member (non-iD).
    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • 4825 replies
    • June 27, 2024

    Hey there @Sydh, welcome to Community!

     

    We hope that @andewhite great advice was able to help :)

     

    If you’re still looking for the iD number, please do let us know.

     

    Thanks,

    Tyler

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