Skip to main content
Solved

No New Phone

Michelle Bond
Community Member

Hi 

I’ve upgraded and the app shows my change in minutes and data etc but I’ve had no email to confirm the order and no new phone sent?

Best answer by andewhite

You could try chatting to the iD sales team, for an update on your upgrade, @Michelle Bond. 

Contact them on 020 7139 1397 - the advisers work until 6pm. 

View original
This topic has been closed for comments

2 replies

andewhite
Platinum 
Contributor
Forum|alt.badge.img+26
  • andewhite
  • Platinum 
Contributor
  • 12165 replies
  • Answer
  • May 9, 2024

You could try chatting to the iD sales team, for an update on your upgrade, @Michelle Bond. 

Contact them on 020 7139 1397 - the advisers work until 6pm. 

Forum member (non-iD).
Kash
iD Mobile Employee
Forum|alt.badge.img+24
  • Kash
  • iD Mobile Employee
  • 8175 replies
  • May 13, 2024

Hi @Michelle Bond,

Welcome to the Community!

I hope that your query is resolved.

If you still require assistance, please let us know.

 

Kash

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.
Terms & Conditions