Hi
I’ve upgraded and the app shows my change in minutes and data etc but I’ve had no email to confirm the order and no new phone sent?
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You could try chatting to the iD sales team, for an update on your upgrade,
Contact them on 020 7139 1397 - the advisers work until 6pm.
Hi
Welcome to the Community!
I hope that your query is resolved.
If you still require assistance, please let us know.
Kash
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