are we going to ger compensation for last Fridays service outage which lasted 12 hours or more
No service
Hi
Thank you for getting in touch with us here on the community.
We apologise for the issues with the service, we appreciate any downtime can be frustrating and inconvenient and appreciate your patience whilst we got the issue resolved.
To discuss the billing for the time without the service, please reach out to our Live Chat team here. They will be able to support you with this.
Thanks,
Nat
Reply.
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