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No Service

  • June 25, 2025
  • 5 replies
  • 104 views

Stephen Bury
New Contributor

What's happening myself and staff have had no service all day can't make or accept calls costing its cisting me money  not gave been able to use the phones 

 

5 replies

JoeKing
Silver Contributor
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  • Silver Contributor
  • June 25, 2025

@Stephen Bury   it's a problem that network 3 are aware of and working on the problem.

iD Mobile which uses network 3 network are working hand in hand with 3 until there's a network update we all left in the dark to when services will resume 

 

 

 

Joe


Stephen Bury
New Contributor
  • Author
  • New Contributor
  • June 25, 2025

Thank you for update , I believe Sky have got issues as well. 

Surely they should has sorted by now this will cost me in lost business 


WelshPaul
Platinum 
Contributor
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  • Platinum 
Contributor
  • June 25, 2025

Just a heads up ​@Stephen Bury, iD Mobile plans are for personal use, not business.


Stephen Bury
New Contributor
  • Author
  • New Contributor
  • June 25, 2025

Thank you for the reply,  I don't use it for business all the people i work along side use there own mobiles to communicate with each other we are all on ID contracts 


Siân W
iD Mobile Employee
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  • iD Mobile Employee
  • June 27, 2025

Hi ​@Stephen Bury  we are very sorry for any inconvenience caused for you and your colleagues. Everything is back up and running now. 

If there is anything else we can do for you, please let us know!