I've been a customer for several years and until recently had a decent reception at home/work and the local area. Now I'm having to use the landline just to make and/or receive calls. Tried a different (competitor's) sim in my phone with great results and tried my sim in different phones (that work) with the same no signal issues. Extremely frustrating any ideas
Solved
No signal
Best answer by Siân W
Thanks for that
Looking into this, you should have good 4G coverage in your area.
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+24Hi
We are sorry to hear about this.
Have you checked our coverage checker to check the coverage in your area and to ensure that no work is currently being carried out in the area.
How long have you been experiencing this issue for?
Kash
Coverage checker what a joke tried on multiple occasions yet never once got past 'request rejected idmobile.co.uk' has been going on since about May but getting worse
Hello
I can check the coverage for you, please could you confirm your postcode for me?
Thanks
Michelle
+13Thanks for that
Looking into this, you should have good 4G coverage in your area.
We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Can someone please advise me to why my phone signal is poor. My phone disconnects when I'm on a call. Sometimes, I can't even hear the other person on the phone Getting internet connection when I'm outdoors is worse. The loading time takes forever!! Please someone assist.
+13Hello
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