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No signal. cannot hse phone OX144QD

  • February 12, 2025
  • 2 replies
  • 63 views
B
Community Member

Cannot use mobile as there is no signal. This has been going on for a week.

Getting very annoyed.

Best answer by andewhite

Switching to a non-Three UK mobile network might be a better option at your location, ​@Bob Humphreys. 

Perhaps try the OFCOM mobile coverage checker for your location, to see coverage for all the networks. 

https://checker.ofcom.org.uk/en-gb/mobile-coverage

    2 replies

    andewhite
    Platinum 
Contributor
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    • andewhite
    • Platinum 
Contributor
    • Answer
    • February 12, 2025

    Switching to a non-Three UK mobile network might be a better option at your location, ​@Bob Humphreys. 

    Perhaps try the OFCOM mobile coverage checker for your location, to see coverage for all the networks. 

    https://checker.ofcom.org.uk/en-gb/mobile-coverage

    Forum member (non-iD).
    N
    iD Mobile Employee
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    • Natalie W
    • iD Mobile Employee
    • February 16, 2025

    Hi ​@Bob Humphreys 

     

    Thank you for getting in touch. 

     

    We are very sorry that you are experiencing this issue.

    As ​@andewhite  has advised, the area for the postcode provided is showing heavy usage which does mean your service may experience issues during peak times. 

     

    Please let is know if you have any questions. 

     

    Thanks, 

     

    Nat 

     

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