I'm a new ID customer only had it 6 days, coming across from EE. Much more expensive but constant 4G signal.Despite the Three network coverage saying I would get l good indoor and outdoor signal at home, it's really really not. I get a symbol saying H or H+. This is disgusting. The price i pay for this is not acceptable. My postcode stated good inside and out. My partner who is also has id mobile soesnt have any of these problems hers is constantly 4G. I have put the phones next to each other and she has a signal and i dont. I have a brand new Samsung S24 plus and yet appalling signal. Could it be the sim card considering my partner has absolutely no issues with signal? Can I get another sim card in case this is faulty? It's not workable at the moment. ThanksDan.

This forum article might help, @Chewie2077.

Hi @Chewie2077,Welcome to the Community!It looks like @andewhitehas helped you out with this one.Please let us know if you require further assistance.Kash

No signal is appaling. new customer. new sim, problem with sim card?

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