Just joined idmobile and imported my old number.
Phone works fine but SIM Manager shows "No SIM Card" in slot 1. Tried card in slot 2 with same result! Details in About Phone show correct Phone number.
Solved
No SIM Card
Best answer by andewhite
Perhaps you’re using an unapproved handset,
Check online at https://www.idmobile.co.uk/help-and-advice/approved-handsets.
This topic has been closed for replies.
+26Does the iD SIM work in a different handset,
Hi,
Yes, just put SIM into my old phone and straight away SIM 1 shows correct details.
Back in new phone...no details>>>
+26Maybe try a NETWORK RESET on your new handset,
The device user guide explains the reset procedures.
Just carried out a reset of the mobile network settings….SIM 1 showed my number at first but when I go out of SIM Manager, and then back in to check...it’s back to No SIM Card!!
+26Perhaps you’re using an unapproved handset,
Check online at https://www.idmobile.co.uk/help-and-advice/approved-handsets.
Phone is compatible…..gonna go for a factory reset. Only had the phone a couple of days so not much to re-activate.
+25Hi
What device are you using with the iD Mobile SIM card?
Have you tried a replacement SIM card?
Tom
+24Hi
Glad to hear that you managed to get it resolved.
Please let us know if you require further assistance.
Kash
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