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no sms or data

  • August 11, 2024
  • 1 reply
  • 18 views

My payments are all up to date but I can’t send texts or make calls or use my data since yesterday morning I don’t know what’s going on and I really need this connection/ services

1 reply

Tom B
iD Mobile Employee
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  • iD Mobile Employee
  • 8434 replies
  • August 15, 2024

Hi @Jayogunwale 

 

We’ll shortly send you a Private Message to your Community account, so we can discuss your issue further. 

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’. 

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview  

 

We’ll see you there. 

 

Tom