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Question

no text messages


Myself and daughter not  receiving texts from my husband he is on sky mobile which i believe network O2 he is samsung we are iphone. We receive them from everyone else. He has spoke to Sky and they said its not them. I've tried everything don't know where to go with it now 

2 replies

MZone
Platinum 
Contributor
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  • Platinum 
Contributor
  • 960 replies
  • April 3, 2025

Maybe he’s trying to send them using RCS rather than SMS. RCS is not currently supported on iD mobile for iPhone. Try deleting any message threads he has for you both anlready and send a new message from scratch. 


Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • April 4, 2025

Hi ​@NicolaT 

 

It’s worth trying the above from ​@MZone.

 

Thanks for the suggestion here ​@MZone.

 

Tom