I do not have a welcome email or my invoice. Please confirm how I can obtain my transaction number as I want to transfer my number from O2.
Thanks
I do not have a welcome email or my invoice. Please confirm how I can obtain my transaction number as I want to transfer my number from O2.
Thanks
Best answer by andewhite
Okay
Tell the 24/7 iD chatbot you want to “speak to a person” - which may need repeating a few times.
The iD advisers work between 9am - 8pm on weekdays.
Not a member yet? Create an account
Please note: From 31st July 2025, you'll no longer be able to 'Log in with Facebook'. To continue using the iD Community, you'll need to create a password. Click 'Forgot Password?' to get started.
Please enter your email address. If it matches our records, we'll send you instructions to reset your password.