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No welcome email for PAC transfer


Karra Mada
Community Member

I haven’t received a welcome email so have no new mobile number or transaction number to register my account or complete my PAC transfer from Three. I think ID have the wrong email for me. What can I do!?

Best answer by andewhite

Use the iD online Live Chat service to submit your PAC, @Karra Mada.

After connecting online, type “talk to a person” to speak to an iD customer adviser. 

The advisers work 9am - 8pm on weekdays.

 

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andewhite
Platinum 
Contributor
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  • Platinum 
Contributor
  • 12165 replies
  • Answer
  • May 8, 2024

Use the iD online Live Chat service to submit your PAC, @Karra Mada.

After connecting online, type “talk to a person” to speak to an iD customer adviser. 

The advisers work 9am - 8pm on weekdays.

 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8175 replies
  • May 12, 2024

Hi @Karra Mada,

Welcome to the Community!

We hope that you managed to get this resolved.

If you require further assistance, please let us know.

 

Kash