Solved

Non-Stop spam SMS (Fake "Salik" payment reminders)

Forum|Forum|8 months ago
May 20, 2025
1 reply
67 views

acardoso
Community Member

I am completely inundated being spam (phishing) group text messages - multiple texts per hour and through the night. The majority are fake Salik payment reminders and appear to come from UK mobile numbers. There are also fake texts in Hungarian from Yettel appearing more recently. Screenshot below from a X user reporting the same issue to Vodafone. This all began last Thursday 15/05 and appears to coincide with the M&S data breach. I leave all the groups and report to spam but they continue to arrive thick and fast.

Is there anything the network can do to assist please?

Best answer by Tyler C

Hey there @acardoso, we’re very sorry to hear that. As a network, we’re limited in what we can do I’m afraid. All we can advise is to set your bill cap to £0.00, to avoid any potential charges for spam calls/texts, and to block and ignore any numbers that may text or call you.

We can offer a number change also, but these would incur a £25.00 fee.

Thanks,

Tyler

+24

Tyler C
iD Mobile Employee
Answer
Forum|Forum|8 months ago
May 21, 2025

Hey there @acardoso, we’re very sorry to hear that. As a network, we’re limited in what we can do I’m afraid. All we can advise is to set your bill cap to £0.00, to avoid any potential charges for spam calls/texts, and to block and ignore any numbers that may text or call you.

We can offer a number change also, but these would incur a £25.00 fee.

Thanks,

Tyler

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.