I have recently switched, Kept my number. I can make calls which shows as my number, can text or use WhatsApp but no-one can call me, why and how do I resolve please?
+24Hi
Welcome to the Community!
Have you checked your number in your settings? Which make and model handset are you using?
If the issue persists please let us know and we can PM you as it may be a routing issue.
Kash
+24Hi
We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.
To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.
Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview
We’ll see you there.
Kash
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