not able to access my bill | iD Mobile Community
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not able to access my bill

  • September 25, 2024
  • 1 reply
  • 15 views

Joanne Sharp
Community Member

I have reminders for my bill but I can not login it keeps saying my details are incorrect - my surname, DOB and phone number are correct. 

Best answer by Kash M

Hi @Joanne Sharp,

Welcome to the Community!

If everything is definitely correct I would advise contacting our Live Chat Team.

The team can help you with logging in.

 

Kash

This topic has been closed for replies.

1 reply

Kash M
iD Mobile Employee
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  • iD Mobile Employee
  • Answer
  • October 1, 2024

Hi @Joanne Sharp,

Welcome to the Community!

If everything is definitely correct I would advise contacting our Live Chat Team.

The team can help you with logging in.

 

Kash