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Question

Not able to make calls

  • July 25, 2025
  • 1 reply
  • 19 views
Savage29
New Contributor

Im unable to make calls but certain networks can call me like those on 3, people on Vodafone and EE cannot call me and I can't call them.

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • July 28, 2025

    Hi there ​@Savage29, sorry to hear that. Last week on the date you posted this, there was an issue with EE and Vodaphone, which caused disruption, and stopped users being able to call and receive calls from anyone on those networks. This furthermore had a further impact on other networks, but has since been resolved from last Friday.

     

    This issue was with EE and something out of our control, and we sincerely apologise for the issues caused.

     

    If you’re still having issues now, please do let us know.

     

    Thanks,

    Tyler

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