Question

Not able to make calls, just switched to ID eSim

iPhone 16 pro user, switched from EE to ID, using eSim. Port happened Friday and everything else works apart from outgoing calls.

Help.

Hmmmm I’m gonna have to swap back to a better network - not being able to make outgoing calls is fundamental to having a mobile phone, isn’t it??

+13

Hi @Boxclever1753,

I'm really sorry to hear you're experiencing issues with your services since transferring your number. Please try the steps below:

For iPhone:

Then follow these steps to refresh iMessage:

Your iPhone should now recognise the new SIM and verify your number.

Regards,

Gemma M
The iD Mobile Social Media Team

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

Still not working, even after reset and having to put my wifi password back in to get on my home internet.

This is dreadful, I have young children and a full on job and need to be able to make calls.

Is this it? I change back to a better network?

3 replies