Skip to main content
Question

Not received Apple TV offer


When I took out my plan I was told I’d receive 3months of free Apple TV. I’ve not received any information on this yet. How do I access this offer?

4 replies

MZone
Gold Contributor
Forum|alt.badge.img+19
  • Gold Contributor
  • 737 replies
  • March 6, 2025

How long ago did you take it out? Took about 2 weeks to get my email. Please check your spam/junk email box also. 


MZone
Gold Contributor
Forum|alt.badge.img+19
  • Gold Contributor
  • 737 replies
  • March 6, 2025

@ttcooper87 Claim free Apple TV+, Music, & Arcade | All purchases at idmobile.co.uk

Claim free Apple TV+, Music, & Arcade | All purchases at idmobile.co.uk

Step 1: 
Claim up to 3 months free Apple TV+, Music, and Arcade with any purchase on idmobile.co.uk from 14th September 2022 until further notice. 

Step 2: 
For qualifying purchases, on the order confirmation page you'll see banners asking you to 'Redeem your offers'. These banners will also be included in your order confirmation email and in an email sent to you by iD 12 days after your purchase.

Step 3: 
Click the banners in either of these emails and you'll be directed to Apple's website. Follow the steps to redeem your offer(s).

See Terms & Conditions


  • Author
  • New
 Contributor
  • 1 reply
  • March 6, 2025

Nothing in Junk. Started the plan a few days ago


Forum|alt.badge.img+20
  • iD Mobile Employee
  • 1960 replies
  • March 6, 2025

Hello ​@ttcooper87 

 

Thank you for getting in touch. 

We are sorry to hear you have not received the Apple offer email. 

 

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

 

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

 

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

 

We’ll see you there.

 

Natalie