Anyone have an answer for this please?

I thought all people on here worked for ID mobile, but not had any response to this yet, maybe staff could email me or something please?

Hi ​@suggsy,

Once your number was successfully ported to another network, your iD Mobile plan would have disconnected. Your final bill is normally generated and emailed to you the day after your plan disconnects. If you haven't received your final bill, we'd recommend checking your junk or spam folder first.

If you are not able to locate it, let us know so that we can advise of the next steps.

Regards,

Gemma M

The iD Mobile Social Media Team

Hi Gemma, thank you for your response, as I say I have not received my final bill and have been charged and paid the following month standard bill as per norm.

So if someone could send/email the final bill please that would be great.

Or I don’t mind carrying on laying the monthly amount like has been taken regular .

Hi ​@suggsy 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

Thanks.

Zandile m

The iD Mobile Team 

Thank you,

I have replied.

Hi ​@suggsy 

Thank you for your response one of our colleagues will assist you.

Thank you,

Zandile m

The iD Mobile Team 

Hi, still not received a reply from my last question which was:

Could you please email/post or message my full last bill so it can be addressed.

This really is taking too long to keep logging into here, very unprofessional way to communicate 

Hi ​@suggsy,

I am so sorry to hear that you have not yet had a reply. I will reply to you shortly. 

Regards,

Gemma M

The iD Mobile Social Media Team