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Question

Not receiving otp from india

  • July 23, 2025
  • 1 reply
  • 69 views
S
Community Member

Since last one week, I am not receiving otp from idbi bank in india. I have checked several times with my bank in india, they confirm the otp's are dispatching from their system and showing delivered as well to my UK number. But I am not receiving these. I have followed various steps mentioned in chats, including registrating manually to network in settings, spam and blocked numbers etc? Could someone help urgently. Thank you 

    1 reply

    Tyler C
    iD Mobile Employee
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    • Tyler C
    • iD Mobile Employee
    • July 26, 2025

    Hi there ​@So26nu, sorry to hear that. Are you able to receive OTP’s from other places? Also, can you receive normal texts okay?

     

    Thanks,

    Tyler

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