I ported over my number 6days ago. I can make and receive calls, but I’m unable to receive texts/ iMessages or use FaceTime.
I’ve followed the instructions on the FAQ, I’ve contacted Apple support going over all the instructions regarding turning off iMessage FaceTime, rebooting then turning off and restarting. Also reset Network none of this has worked. Tried the chat app but robo chat going round in circles. This is so frustrating. There is nobody to talk to. Can anyone suggest something
Solved
Not receiving text messages after porting over number
Best answer by Cire
Thank you to all those that took the time to reply.
iPhone is now working and receiving texts/iMessage’s. Not sure why it’s sorted it’s self out after a week, I did reply to an email from ID when they stated porting was completed, stating the problems I was experiencing, maybe they did something, who knows.
Thanks again.
+24Hey there
When you go into phone settings, is your phone number showing, and showing correctly?
Thanks,
Tyler
Hi Tyler,
it wasn’t at first and it wouldn’t allow me to change it, it just reverted back to the old number. However, I did manage to change the number to the correct number 4 days after the porting. This still didn’t correct the problem.
Thank you for your reply.
Cire (Eric)
Thank you to all those that took the time to reply.
iPhone is now working and receiving texts/iMessage’s. Not sure why it’s sorted it’s self out after a week, I did reply to an email from ID when they stated porting was completed, stating the problems I was experiencing, maybe they did something, who knows.
Thanks again.
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