Not receiving texts from numbers.

Have you tried a NETWORK RESET on your handset, @EACPD02? 

The handset user guide should explain how to do this.

I've read that but reluctant to. 

Now done and see what happens. 👍

Hi @EACPD02,

Welcome to the Community!

I hope that your issue is resolved.

If you require further assistance, please let us know.

Kash

As far as I know it's not resolved. 

It not reliable situation to be in , as texts should be reliable to receive as well as send. 

I would like more investigation. 

Thanks 

Hi @EACPD02 

Okay, is this issue all numbers?

On your previous device, have you switched off RCS/iMessage?

Tom

Hi. 

My previous device was a corporate iiphone 12,as I worked for BT , it just used text message and not rcs, I've turned of rcs , but you don't really know it's happening unless you speak with someone you've texted. 

When I had the iPhone one person I know stopped receiving my texts from tha, now I've ported my number across, they're receiving them now. 

On this I've at least 5 I'm not receiving them from and there's not a common factor. 

It disconcerting as I may miss something important 

Hi @EACPD02 

Okay, you may need to disconnect iMessage from your number if you are no longer using an iPhone, this can be done via your Apple account on their website.

Tom

Thanks for that. 

However my iPhone was on a corporate account and I believe I had no control over it

Well that a wonderful bit of information that I would have had no idea of. 

I've filled it in and we'll see what happens. 

👍👍👍

Many thanks 

Hi @EACPD02,

Welcome to the Community!

I hope the advice that @andewhite provided has resolved your issue.

If you require further assistance, please let us know.

Kash