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not recieving sms/otp from overseas bank

  • February 26, 2025
  • 3 replies
  • 32 views

Harshal Ingale
New
 Contributor

Hi

I am not recieving any otp from my bank in india. I am in the UK and with id for longtime. My international services are on. Do I need to change any other settings?

 

Thanks

H

 

3 replies

Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • February 26, 2025

Hi ​@Harshal Ingale,

Welcome to the Community!

Does Bank of India have your UK number with the correct dialling code?

I would advise to contact them and confirm the number please try both 0044 and +44.

 

Kash


Harshal Ingale
New
 Contributor
  • Author
  • New
 Contributor
  • 1 reply
  • March 1, 2025

Yes they have correct number. I also recieved a message from them about putting wrong password. It's only otp that I don't receive. 


Kash
iD Mobile Employee
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  • iD Mobile Employee
  • 8192 replies
  • March 2, 2025

Hi ​@Harshal Ingale,

We’ll shortly send you a Private Message to your Community account so we can discuss your issue further.

To access your messages, click your profile picture in the top right hand corner and then click ‘Private Messages’.

Alternatively, if you are currently logged in, you can use the following link: https://community.idmobile.co.uk/inbox/overview

We’ll see you there.

 

Kash