Question

Not sending messages!

  • 8 March 2024
  • 1 reply
  • 19 views

Hi. In my household I have two ID mobile, both are port-in and I cant send text messages to some numbers (my son and my wife) and not receiving OTP from examples Whatsapp.

I talk on chat with them and told me to check setting of my phone and all what I saw here in ID Community without any results!

After all this they put me to get replace sims for both of my phones, and after activation of new sims, I still have the same problem.

What can I do more? 

Ps. I try my sim on s22ultra, s23ultra, s24Ultra and s10plus none of this working to send messages to that numbers which I have the problem. 


1 reply

Userlevel 7
Badge +7

Hi @Razvan Cos,

Welcome to the Community!

Are you having issues with any other OTP messages?

It may also be worth trying the below to see if that works.

1)    Turn off iMessage (Settings > Messages)
2)    Restart your phone (by pressing and holding the on/off button)
3)    Tap Settings > Phone > My Number and confirm that it is correct. 
4)    If it is not correct, please enter the correct number
5)    Turn iMessage back to On (Settings > Messages)
6)    Finally, go to Settings > Messages > Send & Receive and see if the correct number is displayed under “Start new conversations from:”. 

 

Kash

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