Skip to main content
August 6, 2026
Question

number change not working

  • August 6, 2026
  • 1 reply
  • 12 views

I changed to ID mobile a month or so ago I kept my

older number and the swap of numbers all went through okay but for the last two weeks everyone I have contacted has been receiving calls from the number ID mobile gave me and the my original number I swapped too anyone know how I can get into contact with ID mobile or to fix this?

1 reply

Hosai W
iD Mobile Employee
iD Mobile Employee
August 7, 2026

Hi ​@Humphrey12,
 

I've just sent you a private message to help get this sorted.

To find it, click your profile picture in the top-right corner and select ‘Private Messages’.

You can also use this direct link to your inbox: https://community.idmobile.co.uk/inbox/overview

I'll speak to you there.

 

Thanks,
Hosai

Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.