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Number port - calls on new number but texts on old

  • 4 September 2020
  • 1 reply
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My number transfer is not complete! I can get calls but no texts!

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Best answer by Will 5 September 2020, 13:57

Hi @Nfalconer,

 

Have you tried powering down the handset for 10 minutes and removing the SIM card? What’s the make and model of the handset you’re using the SIM card in? If it’s an iPhone, please ensure the “My Number” setting reflects the number you’ve ported in.

 

Will

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Hi @Nfalconer,

 

Have you tried powering down the handset for 10 minutes and removing the SIM card? What’s the make and model of the handset you’re using the SIM card in? If it’s an iPhone, please ensure the “My Number” setting reflects the number you’ve ported in.

 

Will

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