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Number Porting from Vodafone

  • October 12, 2024
  • 1 reply
  • 125 views

Sammy88
Community Member

I have switched from Vodafone to ID mobile. 
my number port was successful and got a text from Vodafone confirming they have ended my number and a text from ID saying they have activated my number and I can now use it. 
My iMessage and FaceTime won’t tick for my mobile number, says there’s an activation error. So only my email is being used for messages and FaceTime. 
I have followed all the steps, toggled off iMessage and face time done a restart and toggled back on, also done a reset network setting after toggling off iMessage and FaceTime but still my mobile number is not activating. 
any help or advice please? 

Best answer by Tom

Hi @Sammy88 

 

It may be worth trying a replacement SIM card in this case.

 

 

Tom

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1 reply

Tom
iD Mobile Employee
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  • iD Mobile Employee
  • 8225 replies
  • Answer
  • October 14, 2024

Hi @Sammy88 

 

It may be worth trying a replacement SIM card in this case.

 

 

Tom