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Question

Number porting number.

  • July 8, 2026
  • 2 replies
  • 8 views

Smokin Steve
New Contributor

Afternoon all, Just joined the 1d family from Smarty. Number has ported over ok.. But my wife can ring me fine, but text from me go to the original 1d number and not my smarty ported to 1d number! Strange huh? 

Should I leave it a bit for the port to settle in! 

 

Thanks if you can help. 

2 replies

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  • iD Mobile Employee
  • July 8, 2026

Hi ​@Smokin Steve 

 

Thank you for getting in touch with us, and welcome to the iD Mobile family, and thanks for joining us.

It's great to hear that your number has ported successfully. As the transfer has only recently completed, it can sometimes take up to 24 hours for all services, including calls and text messages, to update fully across all networks.

In the meantime, we'd recommend restarting your phone. Also please confirm the make and model of your phone.

 

Thank you,

 

Zandile m

The iD Mobile Team 


Smokin Steve
New Contributor
  • Author
  • New Contributor
  • July 8, 2026

Hi and thanks for replying. It's a 600 pro. I'll see how week goes.