Got a new phone with ID Mobile and requested my old number be transferred via a PAC code I entered during the purchase process. Got an email this morning saying the switch is complete, but I still cannot make or receive calls.
Is there a customer service number I can call? Online it directs me to the Live Chat, which is frankly useless.
+26Alas
If the Live Chat is frustrating, maybe try their social media pages for support.
Use tag @iD Mobile on Facebook, or @iD_Mobile_UK on X (Formerly Twitter), otherwise send iD a private Message using Facebook Messenger or X. Someone should get back to you as soon as they can. X has worked well for me when I’ve needed assistance from iD.
+25
Sorry to hear this, transfers can take between 8am to 10pm on the date selected, how are you getting on?
Tom
It’s been sorted now thanks
Create a new topic and ask a question to the iD Community.
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
