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number transfer issue

Matthew Meilack
Community Member

Hi,

 

I gave ID mobile my PAC code last week, they said my number would be transferred by Tuesday, but it hasn’t been transferred and my old number has been disconnected, what should I do?

Best answer by andewhite

Talk to iD support using their online iD Live Chat service https://idmobile.co.uk/live-chat, @Matthew Meilack. 

The iD chatbot works 24/7 - the advisers work until 8pm on weekdays.

 

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    2 replies

    andewhite
    Platinum 
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    • andewhite
    • Platinum 
Contributor
    • 12462 replies
    • Answer
    • June 19, 2024

    Talk to iD support using their online iD Live Chat service https://idmobile.co.uk/live-chat, @Matthew Meilack. 

    The iD chatbot works 24/7 - the advisers work until 8pm on weekdays.

     

    Forum member (non-iD).
    Tom
    iD Mobile Employee
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    • Tom
    • iD Mobile Employee
    • 8484 replies
    • July 4, 2024

    Hi @Matthew Meilack 

     

    Sorry to hear this, do you still require assistance with this?


    Please let us know if so so we can get in touch.


    We’ll be able to get in contact with you to assist here, or for a quicker service, we’d recommend using the Live Chat, Facebook or Twitter.


    Tom

    Did my comment help answer your question? If so, don't forget to mark the response as the Most Helpful Answer.

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