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offers for id mobile customers

  • June 22, 2026
  • 1 reply
  • 2 views
L
Community Member

I have found a plan that would be ideal for me but it doesn’t appear on my upgrades only when I search on the ID website. Can this please be looked into as I would like the offer Iv seen. Thanks 

1 reply

Hosai W
iD Mobile Employee
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  • Hosai W
  • iD Mobile Employee
  • June 23, 2026

HI ​@Littlegemxx 

Thank you for reaching out to us, the upgrade deals in your account are automatically selected by the system, and based off the credit score, payment behavior and the type of deal you currently have.

Thanks,
Hosai

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