When I ordered my new sim I gave my PAC code for my old number to transfer today 5th February but it hasn’t happened any idea how long this will take? thank you

Hi @KellymillerThank you for getting in touch.We apologise for any delays with the port.A port can take place anywhere between 8am and 10pm on the requested date.If you do not get a text message to confirm the switch in this time, please do let us know.Thanks,Nat

old number hasn’t transferred | iD Mobile Community

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